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Showing posts from June, 2014

OneNote: We need the password to sync this notebook (Error code: 0xE4010643)

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It happen to me once and it happen to me twice, and it happen again this morning. When I saw this message, I knew no mater how many times I hit the "Sync All" it will never goes through (but I did it anyway). I found these happen to me if I leave OneNote open, and put the computer to hibernate / sleep mode. Somehow when the computer awake from sleep, OneNote will failed to sync due to the credentials is out of sync.  To avoid this I always close OneNote before putting the computer to sleep and often I simple shutdown the computer. The fix to this is simply delete the cached credential used by OneNote to connect to server for synchronization, and re-login. To do this, follow the following steps ( Make sure you close OneNote before you proceed) : Go to "Control Panel" > "User Accounts and Family Safety" Click "Credential Manager" Click "Manage Windows Credentials" Look for "MicrosoftOffice15_Data:live:c